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Delivery & Returns

UK orders usually take 3-5 working days, if in stock. For international orders please allow 10-15 days.

Overseas orders are sent using Royal Mail “International Signed For”, “Airsure” or by Parcelforce “Global Priority” & will require a signature on delivery; should nobody be available to sign the delivery agent will leave a card advising of how to receive your delivery.

Delivery Charges

SPEND

UK

EU

REST OF THE WORLD

Up to £30.00

£4.00

£7.00

£10.00

£30.01 – £50.00

£5.00

£10.00

£16.00

£50.01 – £100

£8.00

£14.00

£20.00

£100.01 Plus

£10.00

£18.00

£30.00

Collect From Store

£0.00

N/A

N/A

General Returns

We operate a no-quibble returns policy and if you return an item (non-academic) within 30 days of receipt, we’ll give you back the amount you paid for the item or offer an exchange, whichever you prefer. When returning goods which you bought using a discount or offer, we will adjust the refund accordingly. We strive to process your return within seven days of receipt of the return.

Returns should be sent to our Cambridge Store:

Ryder & Amies
Customer Services
22 Kings Parade
CAMBRIDGE
CB2 1SP

 

Robe/Academic Wear Returns

Unfortunately we do not offer refunds on academic robes, we may offer an exchange at the discretion of management.