• Ordering from Europe? We have removed the UK tax from our products, please check your local taxes and fees
  • Store Opening Times 9.00am to 5.30pm, Monday to Saturday. Sunday 9.30am to 5.30pm
  • 10% Discount on on-line Robe Rental Bookings
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Delivery & Returns

UK orders usually take 3-5 working days, if in stock. For international orders please allow 10-15 days. International Orders are currently taking considerably longer than the published standard.

UK orders are usually sent Royal Mail Tracked 48, you should receive an email and SMS from Royal Mail advising delivery status.

Overseas orders are usually sent using Royal Mail “International Tracked”, or by UPS, Fed-Ex or Parcelforce some services may require a signature on delivery; should nobody be available to sign the delivery agent will leave a card advising of how to receive your delivery.

International Orders may attract local duty, taxes and administration fees, please check your local tax office for any import fees/taxes which may be levied.

Delivery Charges

Up to £50.00 £4.90 £8.95 £12.50 £18.50
£50.01 – £100 £8.75 £12.49 £25.00 £25.00
£100.01 – £150 £10.00 £10.00 £35.00 £40.00
£150.01 + £10.00 £30.00 £40.00 £45.00
Oversized Frames £8.50 £24.00 £45.00 £60.00
Collect From Store £0.00 N/A N/A N/A

Certificate Frames

Please note Graduation Certificate Frames, due to their size and shipping costs, do incur an Oversized Shipping Fee.

General Returns

We operate a no-quibble returns policy and if you return an item (non-academic) within 30 days of receipt, we’ll give you back the amount you paid for the item or offer an exchange, whichever you prefer. When returning goods which you bought using a discount or offer, we will adjust the refund accordingly. We strive to process your return within seven days of receipt of the return.  If you are returning an item from Overseas, please mark the Customs Form as a £0.00 value and Returns.

Returns should be sent to our Cambridge Store, please enclose a copy of the original Order Confirmation or the Despatch Note, and state if you would like a refund or exchange:

Ryder & Amies – Returns
22 Kings Parade

Robe/Academic Wear Returns

Unfortunately we do not offer refunds on academic robes, we may offer an exchange at the discretion of management.